Q and A
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Q: I found what I like, now what?

A: Our website is still under construction, we are working on a wish list
button, in the meantime you can send us a list using the contact us page
or any e-mail can be sent directly to stephanie.
baldwin@vintagegreenrentals.com.  Once you’ve contacted us we can
determine the availability and contact you with the rental cost.  Items are
reserved on a first come first serve basis.

Q: I don’t see what I’m looking for?

A: We, and by we I mean Stephanie is shopping all the time, there is a
list of stuff that is still not on the website yet.  New items are added all
the time and we may already have the item you are looking for.  
Stephanie is always on the lookout for special items, so feel free to send
your ideas for that special something to make your wedding or event

Q:  I want to pick it up myself.

A: Typically we prefer to transport the items to and from your venue.  
Once we have secured a storefront, picking up items will be much
easier.  Smaller orders may be able to be picked up from our home for
the time-being.

Q: What is the cost of renting vintage furniture?

A: All of our rental prices listed on the website indicate the rental cost of
each item.  A refundable 10% is added to the entire order to cover the
cost of any damage.  We require a non-refundable 50% down payment
for reservations.  The remaining 50% is due one week prior to delivery.  
The damage refund will be provided at pick-up.  

Q: How much does delivery cost?

A: Delivery fees are $1.50 per mile.  A venue that is 10 miles from our
house would incur a $15.00 fee for delivery and a $15.00 fee for pick-up.

Q: How is damage cost estimated?

A: Some vintage items are delicate and we understand normal wear and
tear.  There is no cost for added character.  Replacement value is
determined to be 3 times the rental value.  Any less expensive repairs
that can bring items back to rentable value will be the preferred option.

Q: I need help setting up.  Do you assist in setting up the items I rent?

A: We are not decorators or event planners.  We deliver and pick up the
items you have rented.  We maintain a list of very competent Event
Planners if you would prefer to have someone set up your entire event.

Q: At what point are my items reserved for my event?

A: Items are reserved for your event once the non-refundable 50% down
payment is received.  At that point the items you selected are reserved
for your event.  You may make changes to your order at any time up to
one week prior to your event based on availability.